Privacy Policy

Effective: December 22, 2025 | Last Updated: December 22, 2025

1. Our Privacy Promise

2. What We Collect

Here is exactly what information we collect and why:

Information	Why We Need It
Email address	So you can log in and we can send important updates
Password	To keep your account secure (we store this encrypted, never as plain text)
Display name	How you appear to others in the community (you choose this)
Phone number	To send you occasional texts about new content or events (only if you approve)
Payment information	To process subscriptions and purchases (handled by Stripe, not stored by us)
What you have watched	So you can pick up where you left off
Course progress	To track your journey and celebrate completions
Community posts	Content you choose to share with the community
Feedback you submit	Private messages to our team (only visible to our small admin team)

3. What We Do Not Collect

We do not use advertising trackers, remarketing pixels, or any technology designed to follow you around the internet. Humbrella is not an advertising business—we are here to support you, not sell you.

4. Your Identity: You are in Control

Display Name vs. Real Identity

When you join Humbrella, you choose a display name. This is how you appear to other members. It can be your first name, a nickname, or anything that feels right to you.

Your real name (if you provide one for payment) and email address are never visible to other members.

Anonymous Posting

In our community spaces, you can choose to post anonymously. When you do:

• Other members see "Anonymous" instead of your display name
• Your identity is protected from other community members
• Our small admin team can still see who posted (for safety and moderation purposes only)

What Other Members Can Never See

• Your email address
• Your real name
• Your phone number
• Your subscription level
• What content you have watched
• Your course progress
• When you were last active
• Any private feedback you have submitted

5. Cookies and Staying Logged In

What Are Cookies?

When you log into Humbrella, we need a way to remember that it is you as you move from page to page. We do this with a small piece of data called a "cookie" that your browser stores.

How We Use Cookies

Cookie Type	Purpose	Duration
Session cookie	Keeps you logged in while you use Humbrella	Until you log out or 24 hours of inactivity
"Remember me" cookie	Lets you return without logging in again (if you choose)	Up to 30 days

What We Do Not Use Cookies For

• Tracking you across other websites
• Building advertising profiles
• Selling to third parties
• Storing personal information (cookies only contain a random ID)

If You Install the Humbrella App

When you add Humbrella to your phone's home screen, the app securely stores your login session so you do not have to sign in every time. You can always sign out from your account settings, which clears this stored session.

6. Services We Use

We work with a small number of trusted services to run Humbrella:

Service	What They Do	What They See
Stripe	Processes payments securely	Your payment details (we never see your full card number)
Swarmify	Delivers video content smoothly	Which videos are played (no user identification)
Campaign Monitor	Sends emails to you	Your email and display name only
Thinkific	Hosts courses and community platform	Your email, display name, and course progress

Humbrella may use third-party software for certain features, which may require a separate log-in for structured courses, online video conferences, and live events. When using these services, you are also subject to their terms and conditions.

We only share the minimum information each service needs to do its job. We never share your community posts, viewing history, or private feedback with any third party.

7. Your Rights

You have complete control over your data. At any time, you can:

• View your data — See exactly what we have about you
• Download your data — Get a copy in a standard format
• Edit your profile — Change your display name, avatar, or bio
• Adjust privacy settings — Control how your activity appears
• Delete your posts — Remove content you have shared
• Cancel your subscription — Manage billing through your account
• Delete your account — Remove all your data from Humbrella

Account Deletion

If you request account deletion:

1. We will confirm via email
2. You have 7 days to change your mind
3. After 7 days, we permanently delete your personal data
4. Your community posts become "Deleted User" or are removed
5. We request deletion from our service providers too
6. Process completes within 30 days

8. How We Protect Your Data

• Encryption in transit: All data sent to and from Humbrella is encrypted (HTTPS)
• Encryption at rest: Sensitive data like emails are encrypted in our database
• Password security: Your password is hashed—we cannot see it and neither can anyone else
• Limited access: Only our small admin team can access user data, and all access is logged
• No unnecessary data: We do not collect what we do not need

No system is 100% secure, but we take every reasonable precaution to protect what you have trusted us with.

9. Age Requirement

Humbrella is for adults 18 and older. We do not knowingly collect information from anyone under 18. If you believe a minor has created an account, please contact us and we will remove it.

10. Policy Changes

If we make significant changes to this policy, we will:

• Update the "Last Updated" date at the top
• Notify you by email before changes take effect
• Give you the opportunity to review and, if you disagree, delete your account

We will not make changes that reduce your privacy protections without clear notice.

11. Contact Us

This policy is part of our Terms of Service.

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